Supports the CEO and keeps departments and provinces working to one plan.
- Meetings, calendars and action tracking
- Management reports to the CEO and Board
- Correspondence and records
Plans and delivers ZEF’s programmes across its focus areas.
- Programme planning and delivery
- Focus-area programme teams
- Monitoring, evaluation & learning (MEL)
Runs ZEF’s trainings, from admission to certificate.
- Admissions & student services
- Faculty & instructors
- Curriculum & learning design
- Assessment & certification
Turns evidence into better and new programmes.
- Needs assessments & research
- New programme and training development
- Impact data & reports
Builds and looks after ZEF’s partnerships and funding.
- Institutional & school partnerships
- Donor relations & proposals
- Employer & industry links
Tells ZEF’s story clearly and accurately.
- Website & social media content
- Publications & reports
- Media & events
Keeps ZEF’s money well managed and accounted for.
- Accounts & bookkeeping
- Budgets & grants
- Fees, payments & payroll
- Audit & financial compliance
Runs the offices and looks after ZEF’s people.
- Human resources & recruitment
- Office administration
- Procurement & logistics
- Facilities & campuses
Runs ZEF’s website, learning platform and data.
- Website & learning platform (LMS)
- Data & management information
- IT support & cyber security
Keeps ZEF lawful, accountable and safe for learners.
- Contracts & agreements
- Regulatory compliance & policies
- Safeguarding & complaints
- Data protection