Quality, Safeguarding & Accountability
Quality, safety, integrity and accountability in ZEF Education: how learners are protected, how applications and personal data are handled, and how to raise a concern.
Our Commitments
- Child and learner safeguarding / protection from harm
- Prevention of exploitation, abuse and harassment
- Safe recruitment and conduct expectations for staff, teachers and volunteers
- Privacy, data protection and responsible handling of applications
- Consent for beneficiary stories, photographs and testimonials
- Complaints and reporting mechanism
- Programme quality standards and review
- Monitoring, evaluation and learning
- Financial / donor accountability information relevant to education
- Accessible policy documents and contact channels
Raise a Concern
If you are worried about the safety or treatment of a learner, or want to make a complaint or appeal a decision, contact ZEF through the Contact page. Concerns are handled confidentially.